Q: Why is pageBuzz® better
than the other 10million website hosting systems?
A: It's not that pageBuzz® is better, but its
unique and offers tools that are not available at any other
company. That is because we built the entire system from scratch.
So there is nothing like it in use anywhere. All the tools were
designed around our users. Taking their input and suggestions to
build streamline functions that are user friendly. You won't find
anything even close at our price with what we offer. You won't
find anything that is easier to use while still offering the
flexibility, functionality, reliability and performance of
The simple fact is that we
offer more, we have better equipment, better support and better
programming. If you want the best possible solution for your
business pageBuzz® is probably the best choice.
We are also up to date! Look
at our major updates and
compare the list to our competition. Ask them what they have
added lately and see if they are actively developing new systems
to keep up with new technology, smart phones and hand helds. Ask
yourself, do I want old stale technology, or the newest, latest
greaest tools available online.
Q: How do I know if
pageBuzz® is right for my business?
A: Evey host is unique in some way. Try our demo, look
at our features and call our support line, ask questions and see
how our sitebuilder compares to other hosts. If you are starting or moving a website for your
business then this is an extremely important decision, one that
will impact your business greatly. Take your time, compare hosts,
plans and features and make the best informed decision possible.
If you call us and ask we will tell you if you are a good fit and
if we don't think our system is right we will tell you that as
Q: Isn't $20 a month
expensive for website hosting?
A: NO. $20 is very cheap when you consider what we
actually offer. While most companies offer great unlimited plans
at $2.99 a month, once you get in they start charging you more
for everything. They will charge extra for a shopping cart, photo
gallery, forms, extra pages, extra bandwidth usage, and so on.
All of which are standard features on pageBuzz.com® for our price
Companies like yahoo advertise
$7.46 a month which is cheaper than pageBuzz®, but they charge extra
for ecommerce, extra for support, extra for bandwidth, extra for
email and they even take 1.5% of your sales, charge a $50 set up
fee and you have to pay 12 months in advance. By the time you get
done with what we offer you are paying yahoo $299.00 a month. So
the price they advertise on the home page, it's not realistic.
Other companies offer
unlimited disk space plans, unlimited bandwidth and loads of
installed programs, shopping carts and other features that look
too good to be true. But the software is all open source (meaning
free) and there is no support other than in online forums. When
you call for help, they will tell you that they don't support it
and you are on your own. So when your shopping cart stops working
and people can't buy from your store you need to hire a
programmer to fix it. Even worse, they will shut down you site if
you have too many visitors or if you use more than 5% of the main
CPU. In that case how much did really you save?
Q: How can you offer a
similar system to Yahoo's at $299.00/month for Only $20/month?
A: It's all about efficiency. We work from home and keep
overhead low. We own the business so we are not paying employees
excessive overtime, health benefits or paid vacation. Our
datacenter is private and costs only a few thousand dollars a
month compared to the mega hosting companies spending hundreds of
thousands. We maintain our own fiber optic routers, servers and
network keeping bandwidth costs at a minimum. We have written and
own our software and do not pay leasing fees or royalties. Its
about bottom line and break even points. Ours is low and we can
pass on that savings.
Of course we could never grow
to the size of Yahoo, Godaddy or Quickbooks with that business
plan. But then again we do not want to. We get to know our
customers and work with them personally. That makes our work more
rewarding and less like a job and more like fun. We don't have
supervisors standing behind us telling us to cut the call short.
We help people because it is our business and if it takes an hour
then we have a satisfied customer that will refer a friend. (read
more about us here)
Q: How much work do I
have to do to start, do you have templates I can use for free?
A: When you sign up you will have a working website,
shopping cart and all. We have over 1000
standard templates, boutique templates and
webpage layouts you
can use, customize and change at any time. Use one of the
templates or even upload your own.
Q: Do I have to sign a
contract or pay for one year in advance?
A: No, we only charge you for the current months
services. If you cancel, you are not committed to any extra
charges or locked into any contract. We rely on our services
being useful to you. If we cannot provide what you need, we
expect you to cancel and we will assist you in moving to an
alternate hosting service. If our product is not suitable for
your business, we do not expect you to continue paying for it. We
never ask anyone for advance payments.
Q: How much space do I
A: We do not qualify space. Unlike other systems,
pageBuzz® does not allow ftp access. The entire website is
built online. So space is managed by the programs. You can upload
thousands of pictures and build up to 1000 pages with an
additional 2500 product pages. More space can be used by programs
such as the blog, classified, availability calendar, used car
dealer management gallery which all have generous allotments. We
do provide10megs of space reserved for multimedia files such as
MPEG or WAV's, PDF, MS Word and other types of non web files.
Generally its more than anyone will ever fill if you are running
an ecommerce website. We are not one of those unlimited hosts and
because of that each website's performance is much faster than
what you would typically expect under other companies mega space
The amount of space you use is
not as important as how many pages you can actually build. There
should be ample space for almost any business other than a video
upload or social networking site which we do not normally host.
Q: Why don't you allow
A: FTP access would allow anyone to run programs on your
web server. This is a huge security risk. If you run a site with
ftp access, anyone on the server (generally 100 people or more)
will be able to access your website as well as run programs that
could render your site unreachable or slow it to a crawl.
Although this feature does give site owners great capabilities,
you are completely dependent on the other people on your server
not to overload, overuse or upload malicious programs. It would
be like allowing 100 people to install software on your computer.
Anyone could crash the system resulting in loss of your website
and data. All businesses that depend on their website run
dedicated servers for security. But most small businesses cannot
afford the expense and are forced to use shared servers
completely unaware of the security risks until it is too late. We
cater to people that want security as well as affordability.
There are countless thousands of hosting companies with FTP,
"Unlimited Space" and "Unlimited Everything Else",
but we are unique and offer a very special product. One that
feels reliability, support and performance are more important
than a bunch of useless features most people don't even
Q: Is the page
building system easy to use?
A: That is a good question. We suggest trying our demo and
seeing for yourself. pageBuzz® is not the easiest system online because customers
have asked for so many features. But, you can call us 7 days a
week, get help, explanations and have us walk you through step by
step features you don't understand.
If you have never built a page,
it may be very confusing at first as expected. But so is tying
your shoe laces the first time you do it. If you have used e-bay
or other online sites and are familiar with word processors such
as Microsoft Word or Word Perfect then building pages will be a
snap! Even if you are unfamiliar with computers, if you have some
patience and are willing to learn, a few hours will go a long way
toward building great pages.
Q: Can I sell my
A: Yes. You can sell with any webpage at any host.
However our system makes it very easy with programs dedicated to
ecommerce. Using an existing merchant account or PayPal our
shopping cart system generates invoices and stores them on a
secure encrypted server. The programing is already installed in
your website and you only need to upload your photos, add
descriptions and prices and you are ready to sell. The system
even makes thumbnails of your photos automatically and generates
the pages to browse, search or and sell your inventory. This is a
high end application found only at bumblebeeworks websites and
developed and tested over many years and by millions of end users.
Q: What about
bandwidth? How much do I get, what happens when I go over my
A: If you have any time surfing, you have certainly seen
the dreaded message "Bandwidth
Limit Exceeded". That means
the site is over the allowable data transfer for the month. For
the site owner its a disaster. The search engines will remove the
site from their index and the store is closed for business until
We do not feel that this is an
acceptable way to do business. All the time spent on the site is
useless if you can get to it. For this reason we do not limit
bandwidth. We do limit the types of sites we allow to avoid
bandwidth hogs. (no porn or celebrity websites)
We manage bandwidth over
thousands of users. We have had an occasional client in the past
that has been featured on a TV or radio show and hit up to
several megs of sustained bandwidth. If they were on a limited
plan, the site would likely shut down after a few thousand pages
leaving thousands of people with a not available message. If the
bandwidth is left on, this could mean the site owner could be
billed for an additional $2000.00 or more for bandwidth overages.
One of our clients was able sustain have 500,000 visitors in a
single day and incur no additional charges. Of course if the
client continued to use large amounts of bandwidth we would need
to make other arrangements. But most clients will not sustain
intense traffic and should not be punished for success.
Its nice to know you can
advertise your business and try to market your website without
being shut down for actually getting traffic or billed for
outrageous overage fees.
Q: How long has
pageBuzz® been in business? What is the chance you
will close up like the thousands of failed dot com's?
A: There is never any guarantee that a company wont go
out of business. However, we have been online since 1997 and have
been very successful by growing slowly and maintaining a
competitive edge. Our overhead is low and profits are high. We
continue to develop new features, network software while our
hosting base grows every year. With our low overhead and high
profits and a history of success we don't plan on failing anytime
Q: Can I build a
successful website in 15 minutes?
A: Absolutely NOT! Anyone that believes that
should save the money and buy a bottle of whiskey, because you
are either drunk or delusional. A good website takes hard work
and time. Just entering items for sale takes time. If you have
500 items and need to upload pics, even at just 2 minutes an item
you would have 17 to 20 hours in data entry alone. Anyone that
tells you you can build a good site in 15 minutes is looking to
take you for a ride. A 15 minute website is worth about 15 cents.
Q: Do you backup data
in case of equipment failures?
A: Although it is not typical for a web host to
backup your data or website, we are not a typical web hosting
company. We do in fact run a proprietary system called ARTB which
provides almost real time backups on a remote standby
server. We are fully aware that servers do fail and we try to
take every possible precaution to protect data and provide
redundancy for failover protection. We understand the hard
reality of equipment failure because we have run our network
since 1997 and have had our fair share of headaches. Read more about our backup
Q: Can I really make
money with a website?
A: Yes. We have clients making well over $100,000.00 and
up per month using our inexpensive hosting platform. Other
successful businesses do not sell products but use the online
tools to assist or advertise their products or services. The cost
is low for the return of online advertising. If your business can
not afford to have a website, you can not afford to run your
If you plan to start a
business online with a website. Do more research. You won't make
money unless you know what you are doing. However, if you use the
website to help an existing business it will be a great asset and
even increase the value of your business.
Q: Can I link to other
A: Yes. A link is something you can do on any webpage
and our editors have a simple to use tool to make linking to your
own pages or outside websites simple.
Q: Can I have an About
Us, Contact and a Services page?
A: Yes. You can build 1000 regular pages. You decide
what the pages are named and you type the words in the pages.
Your pages can be anything you want or need, it is all up to you.
We do not have any set pages that you have to use or any pages
that you cannot use.
Q: Can I have an email
address like firstname.lastname@example.org?
A: Yes. We provide 30 email addresses @yourdomainname
that can be redirected to any standard email account. You can
change and update those names from the management section at any
time. Extra accounts can be provided at no additional charge if
Q: Will I know how
many people come to my website, can I see where they come from?
A: Yes. We have complete webstats with charts that show trends in traffic, search
engine reports showing the keywords you are being found under and
on which pages of each search engine. You will have complete
lists of referring sites to manage advertising campaigns and
affiliate programs. We have one of the most detailed stats
programs of any hosting company online. Stats are viewable for
the last 6 months of your website traffic.
Q: Can I move my store
from another host without rebuilding everything?
A: Yes. The shopping cart has an import feature, so as
long as you can export the data from your old host we can install
up to 2500 items at one time in your store. The formats will not
be the same, but should be transferable. You will still need to
manually build the main pages which can usually be copied and
pasted from the old website but you won't have to enter all the
Q: Is every one of
your customers satisfied with your service?
A: No. It is not possible to make everyone happy all the
time. Some of our customers scream and yell and threaten to sue
us because we took 2 hours to return a phone call. Others blame
us because they did not get any sales and they are not #1 in
google. People have claimed we are a rip off because they did not
get any sales the first day they opened their website.
We are careful to explain what
we offer and make everyone aware of what they are getting. You
are not getting an instant money maker business and the
people that expect one will often leave with strong comments
about how pagebuzz® sucks. With thousands of new customers signing up
each year there is no doubt it will be easy to find people that
don't believe in our system. So we are never surprised to see
negative comments in forums and people unhappy with pageBuzz®.
We have even had customers
cancel and report us the the better business bureau only to sign
up again later for another website. If we were so bad, why do
they keep coming back?
But overall most people are
very satisfied with everything we offer and refer their friends
and family with strong praise.
Q: What if my business
gets too big for pageBuzz® and I need to
A: That could happen. We can offer you dedicated servers
and clustered servers if you have too much traffic for shared
plans so we can accommodate millions of daily visitors, but our
system still has limits such as the 2500 products in the shopping
cart. If you have grown past that and we sincerely hope you do,
you may need to move to another website host.
We provide export tools
complete with image urls, data, options and so on. That data can
be imported into most commercial shopping carts so you won't have
to rebuild from the ground up.
For the vast majority of e-commerce
businesses pageBuzz® will never fall short. Other businesses just see
pageBuzz® as a starting point because of the low price and
will move to larger shopping carts as their business grows and
money is no longer an issue. Whichever the case, pageBuzz® is a wonderful
place to start.
Q: There is a notice
"website hosted at pageBuzz.com®" at the bottom of
every page, can I remove it?
A: No. You are hosted on our network, using our software,
our servers which we have spent millions of dollars and years
building and we have the most to lose if you do something illegal
or unethical. We have had problems in the past with copyright
infringement, spam and fraud which has resulted in downtime for
other clients on the same servers because the upstream bandwidth
providers could not contact the website owner. pageBuzz® and all
of our other hosting clients cannot afford downtime due to any
other business website's mistakes or activities. We
require the copyright notice on every page for your
websites safety, security and reliability.
Remaining completely anonymous
is just not possible when thousands of other people using the
same network are at risk should you do anything illegal. If you
need to hide, do anything illegal or wish to remain completely
anonymous please use another host. We work with real businesses
and will do everything we can to protect ourselves and our
clients from any downtime or damage from any bad apples on the