Updating your DNS to move your website

Changing your DNS
D
omain Name Servers

If you own your own domain and currently have it hosted at another company, you do not need to transfer the domain to pageBuzz. You only need to update the Name Servers with your registrar. There is no fee, no big deal, not a big problem at all. Changes are updated usually within a few hours but can take up to 24 depending on who you registered the domain name through.

You can follow the general instructions below or give us a call and we will be happy to help you with this process.

pageBuzz uses 2 name servers for our website hosting, you will need to designate the primary and secondary server details with your registrar.

Primary NS1.THECYBERWEB.NET
Secondary NS2.THECYBERWEB.NET

To do this, you will need to know who you registered your domain with. You will also need the login information for your account at that registrar. If you don't want to do this, or don't understand any of it, we can do it for you if you are willing to provide us with the login info for your registrar account.

Unfortunately we can not list all the registrars, there are more than 10,000 companies offering this type of service as registrars and resellers. You can do a whois lookup at any registrar to get your account information and who you purchased the domain from.

This is a basic overview of what you may need to do. Understand that each registrar is unique and has its own interface and they update and change them constantly. This is just a basic outline of the process overall.

  • First Login to the management console with your registrar
  • Look for an option to modify your NAME SERVERS
    (normally the name server is set to your registrars own servers by default, you may have to remove the existing name server before you add the new ones)
  • You will need to change the Name Servers to
    ns1.thecyberweb.net
    ns2.thecyberweb.net
  • You may get warning messages about how this will cause problems with your account. It won't, You need the correct name server or the domain is useless.
  • Do not add to the existing name servers, you must remove the current name servers to prevent them from resolving your domain. Replace them with our name servers shown above.

Once the information is updated with your registrar it can take up to 24 hours before all the top level name servers are updated and people can access your website on pageBuzz.

If after an hour or so you are still going to the old location of your website, try rebooting your computer so it can look for the new name servers. If you are running a router, it wont hurt to power that down and reboot that also. Any device which saves the old IP information can slow down the process of you accessing your website at the new address.

 

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