What happened to the
damn search engines?
I am growing more an more
frustrated each day when I try to search but today I hit a wall
and wanted to write about how useless the search engines are
becoming. I have addressed the issue before but it seem they grow
worse by the day.
I have all but given up on
google because they have lost it someplace between becoming an
ISP, Mobile provider, Online Entertainment and Building cars they
forgot that we know google as a search engine.
It has grown to mega
proportions operating like its own government.
They have progressed from 2
guys in the computer lab at Stanford that created great
technology to a complete mess like the US Government who spent $600
million to build the healthcare.gov website that does not even
work.
The reason the website did not
work is because they had too many cooks in the kitchen. Over 50
independent vendors trying to interface with 35 States and
hundreds of insurance companies. With no real leadership,
uncontrolled spending ad vendors that were taking advantage of a
bad system we ended up footing the bill for a pile of junk.
But now google, yahoo and Bing
have evolved into the same monsters.
Google was great when Larry
Page and Sergey Brin created it, but now who knows how many
hundreds of people are involved trying to make it better, faster
and stronger each and every day.
Personally, I don't give a
crap how many people are involved, the only thing I care about is
what it can do for me when I need information, and lately, that
is not much at all.
Today I was searching for
information to show me the difference between the volume of
traffic in searches for porn and ecommerce. My thought was
that the Internet has more porn traffic than all the people
that are shopping or looking for services of any kind.
And you would think someone
has address the issue, some place at some time with some relevant
numbers so I could get enough information to create my own
article.
The thing that made me
snap was the quality of results.
Not that there were not
millions of pages that contained the words ecommerce and or porn,
but that even in changing my search, the word i was searching for
I was getting the same pages.
I phrased the search as a
question, change it to a statement, changed the words, added
quotes and tried many variation of the same topic. It seemed that
no matter what I did, I got the same pages.
So I went to Bing expecting
better results, and the same thing happened.
So how can the same pages come
up for different searches?
How is it possible with
countless billions of pages I get the same results, the same
pages in the same order no matter how I rearrange the words in my
search?
It seems the search engines
are ignoring the intent of the search. The content in my words,
the meaning of what I need.
If I search for "plane
crashes" and "how not to crash a plane" I am
looking for completely different answers but I get almost the
same results. ehow.com how to survive a plane crash, images for
plane crashes and many of the same pages.
At this point in google's
evolution shouldn't they understand the different between a plane
crash and avoiding a plane crash?
This make searching so much
more difficult.
And this is part of
the search engine logic.
Rather than google
searching for what I am asking, they search for what they think I
might be looking for.
How do they know what I am
looking for? They are not me, they don't know what is in my mind.
Millions of people have spent
more than a decade learning to use google as a tool. Leaning how
the search engines work, just like learning how to drive a car.
Then they change everything.
So now what worked last year
does not work anymore all because google wants to anticipate what
I am thinking instead of letting me learn how to use it as a tool.
This is the most counter
productive process I have ever seen except for heathcare.gov.
Imagine if you had a
screwdriver that would move from the screw you want to tighten to
another screw completely and a message appears that says, you
actually want to tight this screw?
What if a refrigerator beeped
when you take out a carton of milk and told you that based on
your eating habits you actually want a glass of water?
What if you car didn't let you
steer it and drove you to where it thought you might like to go?
It does not seem like this
would be a productive use of technology.
I guess it was inevitable that
google would eventually succumb to the same fate as all
technology. They forgot to keep it simple. They forgot, we use it
for research, they forgot we have our own minds and make our own
choices.
Trying to anticipate how I
think and expect that the other billion people using the searches
are thinking the same was seems like a serious oversight.
Is google any better than
healthcare.gov?
Will they get back to the game
of search or will they follow the same path as AOL?
AOL was the largest company in
the world because of their internet services and then they began
expanding into entertainment, media and ecommerce. Who does that
remind you of?
The problem was they ignored
that there were the biggest ISP in the world and broadband came
in and cut them out. In just a few short years they went from
being a $600 Billion dollar company to multi million dollar
company.
And all because they ignored
their core product.
Lets hope that google
does not fall to the same fate. Everyone thinks that is not
possible but that was what they said about AOL who was the
biggest search, the biggest ISP and the biggest company of all
time.
Then this little unknown name,
google showed up and AOL abandoned search and piggybacked on
google results paying google for their services.
You know the rest of the story,
it did not end well for AOL and in fact google bought 5% of aol
back in 2005 for $1 billion valuing the company at just $20Billion
that is a big drop from $600 Billion. But it has gone way down
from there.
Will google be the next AOL or
will they get back to giving users what they need? What they have
come to lean and what they are clearly looking for someone else
to do better.
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