Marketing Your
Shopping Cart with Gift Certificates
If you have a retail business
it is great tool to be able to sell gift certificates. Most
commercial shopping carts have the ability to sell and redeem
gift certificates but you need to offer the option to your
customers.
In many cases people would buy
something but in a gift situation particularly in the last
quarter of each year a gift certificate is preferred. It prevents
the person from buying merchandise that is not perfect for the
person they are shopping for.
Unlike a store if you ship a
product the shipping costs money and a return costs money which a
return could wipe the value of the purchase. If you buy a gift at
walmart anyone can return it to walmart. But as a virtual store
you should consider that returning a gift is a serious
inconvienece and cost prohibitive.
The pageBuzz shopping cart has
a fully integrated gift certificate purchase and redemption
process that is seamless and easy to use for both the merchant
and buyer. Th cart keeps a paid balance until the users redeems
all or part of the gift certificate.
Let's say you sell baseball
cards or coins or any other collectible. Since your inventory is
always changing the holder of the giftcertificate can check back
often to see if you have what they are looking for. This keeps
the user glued to your website and buying your products.
If you happen to get in a coin
they need and it is $15 and they have a $25 credit they can order
the coin and still have money to shop later. This lets a gift go
on for a long period of time until the desired items become
available.
It is also a great tool to
sell items that have not been released yet. For example when the
iPhone was about to be released you could not give it as a gift
because it was not available in spite of the millions of people
ready to buy one. As a gift people could purchase the gift
certificate ahead of time and then order the item when it is in
stock.
As an etailer you need to
understand your market and use every tool you have at your
disposal. If you have a shopping cart on your website you should
explore all the resources available to you.
Programs like gift
certificates and affiliate programs are invaluable to marketing
your business online and they are very common features in most
shopping cart distributions.
Don't overlook the tools you
have right at your finger tips.
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