Why you
need to be more involved in your Website Design
Even the best website designer
in the world will not know every detail about your business. We
have so many niche markets in our business we have learn so much
about so many businesses, but everyone calls us and they have a
slightly different model.
So for any webmaster to convey
what you need to tell you customers is almost impossible.
If you hire a new employee,
how long is it before you trust them alone with your customers?
Obviously, the more complex your business is, the more time you
need.
As business owners, we have
all had those dreaded moments when a customer tells us that one
of the employees said, this or that and they thought thy were
getting something that was not part of the deal.
You would not want a webmaster
to tell or imply that you would give more than you offer or less
than you offer. You would not want a webmaster to build a website
that misrepresent your products and that is what will happen if
you are not involved.
Not because the webmaster is
trying to sabotage you, but because they don't know your business.
The don't know what features
to highlight or what to conceal. Do you hit them with "this
is expensive" or slide into it with "how great it is"
then later say, "it can get expensive depending on what you
need but we work with you to minimize the cost".
It really depends on your
business.
So how does a webmaster or
website designer know what to say, what to show or how to present
your product?
Do you really want
to have a 20 minute conversation with a new employee and let
them be the person that greets all of your potential
customers? That is exactly what you do if you hire a
webmaster and let them build the website for you.
Creating a presence on the web
is so much more than just a flashy design. It is about bringing
your business alive in in interactive medium that allows new
customers to gage your product or service against all the others
online.
That means your competition
just went up 100 times. It also means the bar has been raised and
you will have to be better to compete.
You can take
the common approach and try to spend more money on a
fancy design than the other guy did.
Or you can do
the sensible thing and create a comprehensive portfolio
and information based website that offers more than the
next guy.
People will never hire you
because you have a better design. They will hire you because they
like you, because they identify with you, because they know you
are the right person for the job.
All the flash animation or
blockbuster style movie trailers wont accomplish that.
You will need to write
information, show images and explain in detail what you offer.
No webmaster can do that for
you and if they do, you are looking at a $20,000 website. By the
time they follow you around for 2 weeks, taking pictures, video
and learning what to create, you are paying big money.
But you can spend 10 minutes,
making a youtube video that does the same thing.
It does not have to be a $10,000
products, camera phones are fine.
The point is, you need to do
it. You need to be involved.
Here is what we do at
pageBuzz during the design process.
We make you do everything.
You write the content you want on the pages, you upload the
pictures and create the pages that you need.
We work with you to explain
what you might need and what will works best.
Most of all we push you to do
it. People want to write one paragraph and say, that is enough.
But that is a waste of your time and ours. If the website has no
value to your customers it is a waste of $20 a month.
So we have to sometimes drag
it out of you. But in the end, that is what needs to be done.
Sure we could slap up
something with no content, but next year when you look back and
say, it did not do anything for me, you cancel the website.
We lose a customer and you
lost the best marketing opportunity money can buy.
Nobody wants to take time away
from their business to build a website. But it is necessary and
just part of doing business today.
Nobody wants to take time to
fill out tax returns or pay bills either, but without them, you
are out of business. Websites are just as important even if they
are just as exciting to you.
Of course nobody can make you
do anything, you have to want to do it. You have to want to stay
in business, you have to want to get new customers.
There are millions of people
that want things, but few that are willing to do what it takes.
If you are willing to make the effort, then your website will be
a great tool for your business.
If you are not and just want
someone to do it for you, then you are just wasting time and
should avoid a website altogether.
Once you have created
the content, then we can go in and organize it for you. We can
rearrange it in a manner that is cool and design friendly.
We do the design work for you,
all you have to do is give us the rough content. The pictures,
the videos and the basic idea of what you want to say and how
that needs to be presented.
We do have a load of design
experience, building thousands of websites. But every website is
unique, different ad shares a different message to a different
market.
We could never punch you
cookie cutter templates with "insert your name here"
and give your business a fighting chance online.
If you are looking for
a company to work with, then pageBuzz is a great option. If you
are looking to pass the buck to a webmaster, then no thanks, we
are not interested in your business, because you wont be happy
with the results and you will ultimately pass the blame to us for
doing a lousy job.
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