pageBuzz is a family
owned and operated home based business, or at least we
run our business operations from home while our servers sit
securely in our own private datacenter.
So you don't have to worry that one of our pets will unplug your
website or that we are serving pages through our DSL modem.
We write our own software, we
mange our own servers and we build our own graphics. You wont
find another hosting system like ours, because we built it from
the ground up based on feedback from our clients.
Our experience in website
hosting goes back to 1997 but our entry into do it yourself sites
with our own sitebuilder started in 2004. We have years of
experience running our network and with hosting in general as
well as running our own websites. We have always developed
Content Management Systems for clients but never before for the
general public and never at such low prices.
pageBuzz has evolved since
2004, originally starting as a newer version of the
BumblebeeWorks.com hosting platform. We have used all of the
comments from our clients to shape the tools and features so they
are easy to use and powerful enough to run their business.
Because we answer our own phones we get those comments daily
directly from our clients.
Since we answer our own phones,
your calls wont be routed to a call center in India. We enjoy
working with customers so we get first hand insight into what
they need and want. We are at the front line of support and in
the back rooms securing data and writing new software to keep our
customers ahead of their competition and up to date with new
If your shopping cart does not
work we have no place to hide. You call us and let us know, we
fix it. We don't tell you we submitted a work order last week to
the programmers, we are the programmers. It's efficient and gives
you piece of mind.
We enjoy being small but we
think big with high end networks and nearly a million dollars in
hardware running our website hosting network. We create
proprietary systems that other companies can't provide yet we
speak in simple English that you can understand. We don't try to
confuse people and we don't hard sell people.
We don't really want customers
that won't be with us long term or dreamers that expect to get
rich quick. Building any business requires effort and patience.
We look for customers that have the long term goals in mind and
we are happy to work with them as they grow.
As for the get rich quick
people, our patience is low and we tend to send them off to other
hosts that don't have any ethics and are just in it for the money.
There are a million or more hosts that will take your money for
bad ideas, but we are not one of them.
We want our customers to
understand their websites since we need their business to be
successful if we want to keep them as hosting customers. We want
to work with real people, deal with real problems and make real
If you are somebody that has
an idea and cannot stick with it for more than a few days then
you probably want to work with another host. If you think you
will be making piles of cash next month, then you probably want
to look for another host. If you don't like hard work and you are
lazy but still expect to make money, you should probably look for
On the other hand if you do
work hard, make an honest effort and grow as you learn then we
are happy to work with you as much as you need to build your
This business is very personal
for us, we built it over years and years of hard work and at
great expense. We offer an incredible product but we don't expect
it to fit everyone and we fully understand that people move from
hosting company to hosting company in search of the right fit. We
try to please everyone, but it is not always possible and we
happily assist people in moving on if they choose. Even when
people hate us.
We get upset when people are
mean and smile when people are nice, we are just average people
with a not so average product.
We support our own product, so
we don't have time limits in answering your questions or
department managers looking over our shoulder telling us to cut
calls short. We can do what we want when we want and we don't
have to submit work orders and wait for things to get done.
We are not a Yahoo, Quickbooks
or a Godaddy, we are just us. A few people with a great attitude
who like what we do and are very successful at it.
We are open about our size and
the fact that we work from home because it gives our customers
confidence in us. They get to know us as people and not as
support rep #12. The know how hard we work and they know if there
are system issues we are on top of it. They know they can call us
and get real answers and not just submit a support ticket and
hope that something positive happens in the next 3 days.
Our customers depend on their
websites, they expect performance and they need help now and not
next week. They need help from someone that knows what is going
on and not some trained monkey that is reading instructions from
As a small business we can
offer a service that the big companies can't possibly match. We
get to know our clients and their needs and as we see
opportunities we adjust programs to meet their individual
If you ride with us, it wont
be like any other experience and you wont be a number in a
database of 2 million customers, you will have our respect as a
business owners knowing the hardships of running a small business
We could list all of our
accomplishments and successes and talk about the millions of
dollars we have made online. But that is not what we are about or
what you want to hear.
What you need to hear is what
we can do for you. Our system speaks for itself. Unlike
other companies you can dial our number and speak to the owners
directly, ask all of your questions and get real answers from
real business people.
Our business model is a $20
hosting product, so we don't work with fortune 500 companies or
have offices in 50 states. But we do work with people that have
no idea about technology, no idea how to build a website but
still need one for their business and they need our help to make
We bring a personal element to
an industry which has been very impersonal and technical. We try
to make it fun and friendly and present it in a way that an
average person can understand it. So far, it is working very well
and our customer base is expanding daily.