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About pageBuzz
About Us
& pageBuzz
pageBuzz is a family
owned and operated home based business, or at least we
run our business operations from home while our servers sit
securely in our datacenter on a major POP with a 1GPS backbone.
So you don't have to worry that one of our pets will unplug your
website or that we are serving pages through our DSL modem.
We write our own software, we
mange our own servers and we build our own graphics. You wont
find another hosting system like ours, because we built it from
the ground up based on feedback from our clients. pageBuzz has
evolved since 2004, starting as a newer version of our original
BumblebeeWorks.com hosting platform.
We answer our own phones so
your calls wont be routed to a call center in India. We enjoy
working with customers so we get first hand insight into what
they need and want. We are at the front line of support and in
the back rooms securing data and writing new software to keep our
customers ahead of their competition and up to date with new
standards.
We enjoy being small but we
think big with high end networks and nearly half a million
dollars in hardware running our hosting network. We create
proprietary systems that other companies can't provide yet we
speak in simple English that you can understand. We don't try to
confuse people and we don't hard sell people.
We want our customers to
understand their websites since we need them to be successful
with their business if we want to keep them as hosting customers.
We offer an incredible product
but we don't expect it to fit everyone and we fully understand
that people move from hosting company to hosting company in
search of the right fit. We try to please everyone, but it is not
always possible and we happily assist people in moving on if they
choose.
We get upset when people are
mean and smile when people are nice, we are just average people
with a not so average product.
We support our own product, so
we don't have time limits to answer your questions or department
managers to answer to. We can do what we want when we want and we
don't have to submit work orders to the human resources
department and wait for things to get done.
We are not a Yahoo, Homestead
or a Godaddy, we are just us. A few people with a great attitude
who like what we do and are very successful at it.
We are open about our size and
the fact that we work from home because it gives our customers
confidence in us. They get to know us as people and not as
support rep #12. The know how hard we work and they know if there
are system issues we are on top of it. They know they can call us
and get real answers and not just submit a support ticket and
hope that something positive happens in the next 3 days.
Our customers depend on their
websites, they expect performance and they need help now and not
next week. They need help from someone that knows what is going
on and not some trained monkey that is reading instructions from
a book.
As a small business we can
offer a service that the big companies can't possibly match. We
get to know our clients and their needs and as we see
opportunities we adjust programs to meet their individual
requirements.
If you ride with us, it wont
be like any other experience and you wont be a number in a
database of 2 million customers, you will have our respect as a
business owners knowing the hardships of running a small business
ourselves.
We could list all of our
accomplishments and successes and talk about the millions of
dollars we have made online. But that is not what we are about or
what you want to hear.
What you need to hear is what
we can do for you. Our system speaks for itself, but unlike other
companies you can dial our number and speak to the owners
directly, ask all of your questions and get real answers from
real people.
Our business model is a $10
hosting product, so we don't work with fortune 500 companies or
have offices in 50 states. But we do work with people that have
no idea about technology, no idea how to build a website but then
need one for their business and they need our help to make that
happen.
We bring a personal element to
an industry which has been very impersonal and technical. We try
to make it fun and friendly and present it in a way that an
average person can understand it. So far, it is working very well
and our customer base is expanding daily.
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